Display - Specification

2403LM 24" Medical Grade Touchscreen Monitor - Specification

Part Number(s)TouchPro PCAP Black (Worldwide) - E124730
TouchPro PCAP White (Worldwide) - E124923
Enclosure ColorWhite or Black
Touch Technology & CapacityPCAP (TouchPro® Projected Capacitive) - 10 Touch
Diagonal Size23.8'' diagonal, Active matrix TFT LCD (LED)
Aspect Ratio16:9
Active Area (mm)20.75" x 11.67" / 527.04 mm x 296.46 mm
Resolution1920 x 1080 @ 50, 60Hz
Other Supported Resolutions640 x 480 60Hz
640 x 400 70Hz
720 x 400 70Hz
800 x 500 60Hz
800 x 600 56Hz, 60Hz
1024 x 768 60Hz
1280 x 720 @ 58Hz, 60Hz
1280 x 800 60Hz
1280 x 1024 60Hz
1366 x 768 60Hz, 60Hz RB
1440 x 900 60Hz, 60Hz RB
1680 x 1050 60Hz, 60Hz RB
Viewing AngleHorizontal: ±89° or 178° total / Vertical: ±89° or 178° total
Number of Colors

16.7 million

Brightness (typical)

LCD Panel: 250 nits
TouchPro PCAP: 240 nits

Response Time-total (typical)15 msec
Contrast Ratio1000:1
Touch InterfaceUSB
Surface TreatmentAnti-glare
On Screen Display

Accessible through switches along the bottom:

Controls: Menu, Up, Down, Select

Settings: Brightness, Contrast, Clock, Phase, H-position,

V-position, Auto-Adjust, Aspect Ratio, Sharpness,

Color Temperature, OSD Timeout, OSD Language,

Volume, Mute, Recall Defaults, Audio Select, Power LED ON/OFF

Languages: English, French, Italian, German, Spanish,

Japanese, Traditional Chinese, Simplified Chinese, Russian, Korean

Lockouts: OSD, Power

I/O PortsVGA
Combo Jack
DC jack
USB Type B
USB 2.0 Type A
4x Micro USB
SpeakersTwo x 2W internal speakers
Input Video FormatVGA (VGA DB-15 Male connecter cable included)
HDMI (HDMI cable included)

Input Video Frequency

Horizontal: 30 – 82KHz
Vertical: 50 - 75Hz
Power Consumption (Typical)Monitor + AC/DC adapter
ON: 25.5W
SLEEP: 0.33W
OFF: 0.27W
Input Voltage12VDC +/- 5%
100-240VAC, 50/60Hz
Input ConnectorCoaxial power jack (2.1 mm pin outer diameter, 6.4mm barrel inner diameter)
Peripheral Mounting4x Micro USB side ports (Top, Bottom, Left, Right)
Monitor Dimensions (with Stand)17.04" x 22.62" x 9.17" / 432.9 mm x 574.6 mm x 233 mm
Shipping Box Dimensions20.71" x 26.77" x 12.52" / 526 mm x 680 mm x 318 mm
Weight (with stand)19.18 lbs / 8.7 kg
Weight (without stand)11.96 lbs / 5.42 kg
Weight (Packaged)26.46 lbs / 12 kg
Operating Temperature0°C to 40°C / 32°F to 104°F
Storage Temperature-20°C to 60°C / -4°F to 140°F
HumidityOperating: 20% to 80%; Storage: 10% to 95%
SealabilityTouchscreen sealed to bezel; Touchscreen sealed to LCD
MTBF50,000 hours demonstrated
Mounting OptionsVESA 4-hole 100mm mounting interface on rear of unit
Extended Warranty Options4 year warranty coverage - Elo P/N: E898247
5 year warranty coverage - Elo P/N: E898449
3 year warranty coverage + AUR - Elo P/N: E898648
4 year warranty coverage + AUR - Elo P/N: E894921
5 year warranty coverage + AUR - Elo P/N: E895125
Regulatory approvals and declarations

Canada CUL, IC
China CCC
Europe CE
Korea KCC
Taiwan BSMI
United States FCC, UL
Japan VCCI
International CB
Australia RCM
Russia EAC
Mexico CoC

UL: AAMI /ANSI ES60601-1:2005/(R)2012 and A1:2012, C1:2009/(R)2012 and

A2:2010/(R)2012/IEC 60601-1 Ed. 3.1 
cUL: (CAN/CSA-C22.2 NO. 60601-1:14 /IEC60601-1 Ed. 3.1
CB: IEC 60601-1:2005+A1:2012 (Ed. 3.1)
CE: IEC 60601-1-2:2014 (Ed. 4)
Risk Management: ISO 14971:2007 + EN ISO 14971:2012
Usability: IEC 60601-1-6:2010+A1:2013 (Ed. 3.1), IEC 62366:2007+A1:2014 (Ed. 1.1)

Ingress ProtectionIP54 entire enclosure
Power CablesNorth America Power Cable C13 - Elo P/N: E593865  
Australia Power Cable C13 - Elo P/N: E594067
Europe Power Cable C13 - Elo P/N: E594264
Korea Power Cable C13 - Elo P/N: E594466
China Power Cable C13 - Elo P/N: E594670
Taiwan Power Cable C13 - Elo P/N: E594869
Japan Power Cable C13 - Elo P/N: E793799
What's in the BoxTouchmonitor with stand
Japanese language regulatory information pamphlet
Quick Install Guide
3x Tie wraps
VGA cable
HDMI cable
Touch USB cable
Audio cable
Power brick
NA Power cable
EU Power cable
EEI Label
Replacement DC Power SupplyPower Brick 65W - E593253
Optional PeripheralsMagnetic Stripe Reader (MSR) – Elo P/N: E001002
Magnetic Stripe Reader (White MSR) – Elo P/N: E352392
PCAP Stylus Pen - Elo P/N: E066148
Privacy Screen 24-inch- Elo P/N: E352977
Elo Monitor Handles – 1 Set - Elo P/N: E352196
Stands, Mounts & KitsWall Mount Kit – Elo P/N: E143088
Shelf Mount Bracket - Elo P/N: E043382
Pole Mount Bracket - Elo P/N: E045151
1.8m Cable Kit - Elo P/N: E210789
3m Cable Kit - Elo P/N: E210606
Elo Stand 2402/3-2702/3 - Black - Elo P/N: E509844
Elo Stand 2402/3-2702/3 - White - Elo P/N: E510042

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